Shuttle Bus Driver - Team Leader

Voyages Tourism Australia; Douglas Shire; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive pay and benefits

Resort Discounts at Accor Hotels & Ay?

Internal Growth and movement within we

Job summary

Voyages Tourism Australia is seeking a Shuttle Bus Driver – Team Leader to join our Mossman Gorge Cultural Centre team on a full-time basis. You will lead the driver group, ensure smooth shuttle operations, and deliver an exceptional guest experience with engaging commentary about the local area and culture.

Requirements include a HR or higher Queensland driver's license, eligibility for QLD Driver’s Authorisation for passenger services, strong leadership, and a passion for guest service.

Qualifications

• Strong leadership and team coordination skills.
• Excellent customer service and communication abilities.
• National Criminal History Check is mandatory in recruitment.

Responsibilities

• Safely transport guests between Mossman Gorge Cultural Centre and the Gorge according to schedule.
• Provide informative and engaging commentary about the local area and culture.
• Assist with coordinating driver breaks, fatigue management, and guest movements.
• Lead and support the driver team, maintaining professional standards and exceptional service.
• Ensure vehicles are well maintained, completing pre-shift checks and reporting issues promptly.

Skills

Leadership

Team coordination

Customer service

Communication

Reliability

Job description

We are seeking customer obsessed Shuttle Bus Drivers to join our Touring Team at MossmanGorge Cultural Centre.

Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people.

We are seeking a Shuttle Bus Driver – Team Leader to join our team full-time. In this role, you will ensure smooth day-to-day shuttle operations, lead and support the driver team, and deliver an exceptional guest experience through safe transport and engaging commentary.

Key Duties:

• Safely transport guests between Mossman Gorge Cultural Centre and the Gorge according to schedule
• Provide informative and engaging commentary about the local area and culture
• Assist with coordinating driver breaks, fatigue management, and guest movements
• Lead and support the driver team, maintaining professional standards and excellent customer service
• Ensure vehicles are well maintained, completing pre-shift checks and reporting issues promptly

What's in it for you?

In addition to exposure to one of the greatest natural wonders of the world, you will receive

• Competitive pay and benefits
• Resort Discounts at Accor Hotels & Ayers Rock Resort
• Internal Growth and movement within the resort and our company!

You will have:

• A valid, unrestricted QLD drivers license at a minimum of HR Rigid (HR) category
• Eligibility for a QLD Driver’s Authorisation to operate passenger services
• Strong leadership and team coordination skills
• Excellent customer service and communication abilities
• Reliability, professionalism, and a passion for creating memorable guest experiences

• A National Criminal History Check is a mandatory step in the recruitment process.
• Please be aware that we do not provide accommodation.