Shuttle Bus Driver - Team Leader

Voyages Tourism Australia Pty Ltd; Douglas Shire; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Resort Discounts at Accor Hotels & Ay­

Internal Growth and movement withinthe

Competitive pay and benefits

Job summary

Voyages Tourism Australia Pty Ltd is seeking a Shuttle Bus Driver – Team Leader to join our Touring Team at Mossman Gorge Cultural Centre in Queensland. The role focuses on safe transport, engaging commentary, and leading the driver team to deliver exceptional guest experiences.

You will transport guests, lead scheduling, and ensure vehicle safety and maintenance, while providing informative insights about the local area and culture.

Qualifications

• Strong leadership and team coordination skills.
• Excellent customer service and communication abilities.
• Reliability, professionalism, and a passion for guest experiences.

Responsibilities

• Safely transport guests between Mossman Gorge Cultural Centre and the Gorge according to schedule
• Provide informative and engaging commentary about the local area and culture
• Assist with coordinating driver breaks, fatigue management, and guest movements
• Lead and support the driver team, maintaining professional standards and excellent customer service
• Ensure vehicles are well maintained, completing pre-shift checks and reporting issues promptly

Skills

Leadership

Customer service

Communication

Job description

We are seeking customer obsessed Shuttle Bus Drivers to join our Touring Team at MossmanGorge Cultural Centre.

Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people.

We are seeking a Shuttle Bus Driver – Team Leader to join our team full-time. In this role, you will ensure smooth day-to-day shuttle operations, lead and support the driver team, and deliver an exceptional guest experience through safe transport and engaging commentary.

Key Duties:

• Safely transport guests between Mossman Gorge Cultural Centre and the Gorge according to schedule
• Provide informative and engaging commentary about the local area and culture
• Assist with coordinating driver breaks, fatigue management, and guest movements
• Lead and support the driver team, maintaining professional standards and excellent customer service
• Ensure vehicles are well maintained, completing pre-shift checks and reporting issues promptly

What's in it for you?

• Competitive pay and benefits
• Resort Discounts at Accor Hotels & Ayers Rock Resort
• Internal Growth and movement within the resort and our company!

You will have:

• A valid, unrestricted QLD drivers license at a minimum of HR Rigid (HR) category
• Eligibility for a QLD Driver’s Authorisation to operate passenger services
• Strong leadership and team coordination skills
• Excellent customer service and communication abilities
• Reliability, professionalism, and a passion for creating memorable guest experiences

If this sounds like the perfect opportunity to try something new, then please

• A National Criminal History Check is a mandatory step in the recruitment process.
• Please be aware that we do not provide accommodation.