Shuttle Team Leader & Guest Experience Driver

Voyages Tourism Australia Pty Ltd; Douglas Shire; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Resort Discounts at Accor Hotels & Ay­

Internal Growth and movement withinthe

Competitive pay and benefits

Job summary

Voyages Tourism Australia Pty Ltd is seeking a Shuttle Bus Driver – Team Leader to join our Touring Team at Mossman Gorge Cultural Centre in Queensland. The role focuses on safe transport, engaging commentary, and leading the driver team to deliver exceptional guest experiences.

You will transport guests, lead scheduling, and ensure vehicle safety and maintenance, while providing informative insights about the local area and culture.

Qualifications

• Strong leadership and team coordination skills.
• Excellent customer service and communication abilities.
• Reliability, professionalism, and a passion for guest experiences.

Responsibilities

• Safely transport guests between Mossman Gorge Cultural Centre and the Gorge according to schedule
• Provide informative and engaging commentary about the local area and culture
• Assist with coordinating driver breaks, fatigue management, and guest movements
• Lead and support the driver team, maintaining professional standards and excellent customer service
• Ensure vehicles are well maintained, completing pre-shift checks and reporting issues promptly

Skills

Leadership

Customer service

Communication

Job description

Voyages Tourism Australia Pty Ltd is seeking a Shuttle Bus Driver – Team Leader to join our Touring Team at Mossman Gorge Cultural Centre in Queensland. The role focuses on safe transport, engaging commentary, and leading the driver team to deliver exceptional guest experiences.

You will transport guests, lead scheduling, and ensure vehicle safety and maintenance, while providing informative insights about the local area and culture.