Showroom Sales Consultant

Tile Mountain Pty Ltd; Cumberland; On-site; AUD 42,000 - 54,000; Full time

Job summary

Tile Mountain Pty Ltd in Cumberland, NSW, Australia, is seeking a front-line sales assistant to greet customers, discuss tile options, assess needs, and assist with quotations and payments. You will help customers choose products that fit their requirements and coordinate delivery.

You will engage customers with confidence, maintain a professional demeanor, and contribute to strong in-store service, including weekend coverage and flexible hours as needed.

Qualifications

• Exceptional interpersonal and communication skills.
• Ability to multitask in a fast-paced retail environment.
• Confident in engaging customers and understanding their needs.
• Professional and approachable demeanor with customers.

Responsibilities

• Greeting and liaising with customers when they enter the store.
• Providing information and advice on products / product types.
• Assessing customers tiling needs and providing relevant advice and guidance.
• Dealing with requests for quotations.
• Understanding customer requirements and suggesting products that suit.
• Taking orders and processing payments.
• Monitoring stock levels and advising on delivery.

Skills

Interpersonal skills

Multitasking

Customer engagement

Professional demeanor

Job description

You'll be part of a small in-store team with the number one goal to get to the heart of what customers need for their project. Be it new suggestions for a tile revamp, a huge trade order for commercial premises, or recommendations for add on products - you'll understand what customers are looking for and offer solutions that fit their requirements.

Key responsibilities

• Greeting and liaising with customers when they enter the store
• Providing information and advice on products / product types
• Assessing customers tiling needs and providing relevant advice and guidance
• Dealing with requests for quotations
• Understanding customer requirements and suggesting products that suit
• Taking orders and processing payments
• Monitoring stock levels and advising on delivery

About you

• Highly developed interpersonal skills
• Ability to multitask
• Ability to engage and inspire customers
• Confident and professional manner in dealing with a variety of different customer situations
• Ability to work under own initiative
• Flexibility to cover store opening hours including weekends

About us

Our company is built on its reputation for outstanding customer care and we continually strive to offer first class customer service at all times.