Showroom Retail Manager — Lead Sales & Customer Experience

Highgrove Bathrooms Pty; Rockhampton Regional; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Monthly bonus

Company vehicle

Staff discounts

Training & development

GO1 access

Retail discounts

Wellbeing support

Résumé du poste

Highgrove Bathrooms Pty is seeking an experienced Store Manager to lead our Rockhampton retail showroom and drive sales, service excellence and team performance. You will balance leadership, operations and customer engagement in a fast-paced environment.

You will coach and develop team members, manage rosters, and ensure showroom standards while delivering a premium customer experience and compliant store operations.

Qualifications

• Previous retail management experience in a fast-paced environment
• Strong leadership and people management skills
• Proven ability to drive sales performance and team results
• Excellent communication, organisational and problem-solving skills
• Confidence using POS systems, Microsoft Office and retail management systems
• Hands-on approach to supporting all areas of store operations
• Availability to work Saturdays as part of a roster

Responsabilités

• Lead day-to-day store and showroom operations
• Drive sales performance and achieve store KPIs
• Coach, mentor and develop team members
• Manage rosters, onboarding and team performance
• Deliver exceptional customer service and resolve escalated issues
• Oversee stock control, stocktakes and inventory management
• Maintain high showroom presentation and merchandising standards
• Manage reporting, banking, budgeting and operational compliance
• Support warehouse and delivery operations where required
• Ensure compliance with WH&S policies and safe work practices

Description du poste

Highgrove Bathrooms Pty is seeking an experienced Store Manager to lead our Rockhampton retail showroom and drive sales, service excellence and team performance. You will balance leadership, operations and customer engagement in a fast-paced environment.

You will coach and develop team members, manage rosters, and ensure showroom standards while delivering a premium customer experience and compliant store operations.