Sales Consultant

Highgrove Bathrooms Pty; Heatherbrae; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Staff discounts on premium products

Monthly bonus program based on KPI

Ongoing training and development

Unlimited access to GO1 learning

Retail discounts through HRIS

24/7 wellbeing support through EAP

Job summary

Highgrove Bathrooms is seeking a motivated Sales Consultant to join our team in a full-time permanent role. This hands-on retail position combines showroom sales, customer service, stock handling and general store operations.

You will welcome customers, assist with product selection, provide design advice, process sales and orders via POS systems, and maintain a high-standard showroom. Prior retail experience and strong communication are essential.

Qualifications

• Previous retail sales or customer service experience.
• Strong communication and interpersonal skills.
• A proactive and team-oriented approach.
• Confidence using computer systems and POS software.
• Ability to multitask and work in a busy retail environment.
• Availability to work Saturdays as part of a roster.

Responsibilities

• Welcoming customers and providing outstanding service.
• Assisting with product selection and showroom sales.
• Providing product and design advice where appropriate.
• Processing sales and customer orders via POS systems.
• Maintaining showroom presentation and merchandising standards.
• Assisting with stock handling, transfers and order preparation.
• Receiving and unpacking deliveries.
• Supporting general warehouse and store operations.
• Assisting with customer enquiries, phone calls and follow-ups.

Skills

Retail sales experience

Customer service experience

Communication skills

Interpersonal skills

Team oriented

POS software

Multitasking

Saturday availability

Tools

POS systems

Job description

At Highgrove Bathrooms, we’ve been helping Australians create beautiful spaces since 2004. As a trusted supplier to tradespeople, builders, renovators and interior designers, we pride ourselves on delivering quality products and exceptional customer service.

We are currently looking for a motivated and customer-focused Sales Consultant to join our team in a full-time permanent position. This is a hands-on retail role that combines showroom sales, customer service, stock handling and general store operations.

If you enjoy working with people, have a passion for sales, and thrive in a fast-paced team environment, we’d love to hear from you.

What you’ll be doing

• Welcoming customers and providing outstanding service
• Assisting with product selection and showroom sales
• Providing product and design advice where appropriate
• Processing sales and customer orders via POS systems
• Maintaining showroom presentation and merchandising standards
• Assisting with stock handling, transfers and order preparation
• Receiving and unpacking deliveries
• Supporting general warehouse and store operations
• Assisting with customer enquiries, phone calls and follow-ups

What we’re looking for

• Previous retail sales or customer service experience
• Strong communication and interpersonal skills
• A proactive and team-oriented approach
• Confidence using computer systems and POS software
• Ability to multitask and work in a busy retail environment
• Availability to work Saturdays as part of a roster

Experience or interest in interiors, renovation or bathroom products will be highly regarded.

Physical Requirements of the Role

This role includes a combination of showroom and warehouse duties and involves regular standing, walking and manual handling tasks, including safely lifting and moving products up to 15-20kg. Reasonable adjustments will be considered in accordance with applicable workplace and anti-discrimination legislation.

• Staff discounts on premium products
• Monthly bonus program based on KPI achievement
• Ongoing training and development opportunities
• Unlimited access to the GO1 learning platform for personal development
• Retail discounts through our HRIS platform
• 24/7 wellbeing support through our EAP

Applicants progressing to the final stage may be required to complete a criminal history check and pre-employment assessment relevant to the inherent requirements of the role.

Highgrove Bathrooms is an equal opportunity employer. We value diversity and encourage applications from people of all backgrounds and experiences.