Showroom Manager: Retail Experience Leader

Bunzl Australasia; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Melbourne Cleaning Supplies, part of Bunzl Australasia, seeks a Showroom Manager in Melbourne to lead the day-to-day showroom operations and manage two Retail Assistants. You will ensure a welcoming, well-presented showroom, handle stock and service-job administration, and collaborate with Sales, Warehouse and Service to keep the wider operation connected.

You’ll lead with hands-on customer service, stock control, and daily operations, building strong customer relationships in a fast-paced

Qualifications

• Experience leading a small team in a customer-facing environment.
• Proven ability to run a showroom or retail space smoothly.
• Strong communication and relationship-building skills.
• Proficient in stock control and inventory management.

Responsibilities

• Lead and coach two Retail Assistants to drive daily showroom performance.
• Deliver friendly, knowledgeable face-to-face service to customers and resolve enquiries.
• Oversee stock levels, presentation, and inventory accuracy in the showroom.
• Manage customer orders, pickup orders, and related administration.
• Log service jobs via the showroom and coordinate with the Service Team.

Skills

Team leadership

Retail showroom management

Customer service

Stock control

Inventory management

Order processing

Retail administration

Job description

Melbourne Cleaning Supplies, part of Bunzl Australasia, seeks a Showroom Manager in Melbourne to lead the day-to-day showroom operations and manage two Retail Assistants. You will ensure a welcoming, well-presented showroom, handle stock and service-job administration, and collaborate with Sales, Warehouse and Service to keep the wider operation connected.

You’ll lead with hands-on customer service, stock control, and daily operations, building strong customer relationships in a fast-paced