Showroom Experience Advisor

Aidacare Pty Ltd; Cairns Regional; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employee discounts

Quarterly incentives

Employee Assistance Program (EAP)

Benefits package discounts

Comprehensive training program

Job summary

Aidacare Pty Ltd in Cairns, Australia, is seeking a Showroom Consultant to build strong customer relationships, demonstrate product knowledge, and drive sales within our showroom. This full-time permanent position emphasizes delivering a positive customer experience and contributing to showroom performance.

Reporting to the FNQ Associate Regional Manager, you will maintain showroom presentation, stay current with products, assist with orders, and ensure outstanding service in a fast-paced

Qualifications

• Previous customer service or industry experience preferred, but not essential
• Excellent verbal and written communication skills are essential
• Adept at navigating computer systems to manage customer interactions and records
• Ability to remain composed in a fast-paced work environment and under pressure
• Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)

Responsibilities

• Greet customers delivering excellent customer service with a sales-focused approach
• Resolve customer questions and concerns in an efficient manner
• Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
• Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
• Maintain showroom inventory and presentation as required

Skills

Customer service

Verbal and written communication

Sales orientation

Computer literacy / CRM

Staying calm under pressure

Tools

CRM software

Job description

Aidacare Pty Ltd in Cairns, Australia, is seeking a Showroom Consultant to build strong customer relationships, demonstrate product knowledge, and drive sales within our showroom. This full-time permanent position emphasizes delivering a positive customer experience and contributing to showroom performance.

Reporting to the FNQ Associate Regional Manager, you will maintain showroom presentation, stay current with products, assist with orders, and ensure outstanding service in a fast-paced