Showroom Sales & Experience Specialist

Aidacare Pty Ltd; Canberra; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employee discounts on Aidacare health

Quarterly incentive scheme

Employee Assistance Program to support

Discounts for retail, insurance, gym

Comprehensive training program

Job summary

Aidacare Pty Ltd is seeking a Showroom Consultant in Fyshwick, Canberra to greet customers, demonstrate product knowledge, and drive sales while delivering an exceptional showroom experience.

You will engage with customers face-to-face, manage orders, and ensure accurate records, contributing to higher satisfaction and repeat business. This entry-to-mid level role offers full-time hours and a structured training program.

Qualifications

• Previous customer service or industry experience preferred, but not essential
• Excellent verbal and written communication skills are essential
• Adept at navigating computer systems to manage customer interactions and records
• Ability to remain composed in a fast-paced work environment and under pressure
• Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)

Responsibilities

• Greet customers delivering excellent customer service with a sales-focused approach
• Resolve customer questions and concerns in an efficient manner; learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
• Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
• Maintain showroom inventory and presentation as required

Skills

Customer service

Communication skills

Use of computer systems

Stress management

Background checks

Job description

Aidacare Pty Ltd is seeking a Showroom Consultant in Fyshwick, Canberra to greet customers, demonstrate product knowledge, and drive sales while delivering an exceptional showroom experience.

You will engage with customers face-to-face, manage orders, and ensure accurate records, contributing to higher satisfaction and repeat business. This entry-to-mid level role offers full-time hours and a structured training program.