Showroom Admin & Customer Support — Part-Time Weekends

JB Hi-Fi; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

JB Hi-Fi Group is seeking a friendly Showroom Administrator for the Chadstone showroom. You’ll be the welcoming face of the store, assisting customers in person and over the phone while supporting the team with essential administrative tasks to keep the showroom running smoothly.

This permanent part-time role is 4 days per week (0.8 FTE), with regular weekends. Responsibilities include greeting customers, processing payments and data entry, coordinating deliveries, and delivering a professional,

Qualifications

• Previous experience in customer service or administration.
• Excellent written and verbal communication skills.
• Strong organisational skills with ability to multitask.
• Collaborative team player with positive, proactive attitude.
• Comfortable with basic computer skills and eager to learn.

Responsibilities

• Greeting and assisting customers in person and over the phone.
• Processing payments, banking, reconciliations, and data entry.
• Coordinating deliveries and providing after-sales support.
• Assisting the team with general showroom administration.
• Helping create a seamless and professional customer experience.

Skills

Customer service

Administration

Communication skills

Organisational skills

Team player

Multitasking

Computer literacy

Job description

JB Hi-Fi Group is seeking a friendly Showroom Administrator for the Chadstone showroom. You’ll be the welcoming face of the store, assisting customers in person and over the phone while supporting the team with essential administrative tasks to keep the showroom running smoothly.

This permanent part-time role is 4 days per week (0.8 FTE), with regular weekends. Responsibilities include greeting customers, processing payments and data entry, coordinating deliveries, and delivering a professional,