Chadstone Showroom Admin & Customer Experience (Part-Time)

JB Hi-Fi & The Good Guys; Melbourne; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Staff discounts and benefits across JB

Private health insurance offers

Novated leasing options

Hotel discounts

EAP (Employee Assistance Program)

Job summary

e&s, part of the JB Hi-Fi Group, is seeking a Showroom Administrator for our Chadstone showroom in Melbourne. This permanent part-time role (4 days per week, 0.8FTE) focuses on greeting customers, handling payments, and supporting showroom operations to ensure a seamless customer experience.

You'll join a team that values diversity, offers training and development, staff discounts, and a range of benefits within the JB Hi-Fi Group. Weekend work is required, with regular Fridays to Mondays.

Qualifications

• Previous experience in customer service or administration (retail, hospitality, travel, contact centre, or sales experience welcomed)
• Excellent communication skills—both written and verbal
• Strong organisational skills with the ability to multitask in a busy environment
• A collaborative team player with a positive, proactive attitude
• Comfortable with basic computer skills and eager to learn

Responsibilities

• Greeting and assisting customers in person and over the phone
• Processing payments, banking, reconciliations, and data entry
• Coordinating deliveries and providing after-sales support
• Assisting the team with general showroom administration
• Helping create a seamless and professional customer experience

Skills

Customer service

Administrative support

Communication skills

Organisational skills

Team player

Computer literacy

Job description

e&s, part of the JB Hi-Fi Group, is seeking a Showroom Administrator for our Chadstone showroom in Melbourne. This permanent part-time role (4 days per week, 0.8FTE) focuses on greeting customers, handling payments, and supporting showroom operations to ensure a seamless customer experience.

You'll join a team that values diversity, offers training and development, staff discounts, and a range of benefits within the JB Hi-Fi Group. Weekend work is required, with regular Fridays to Mondays.