Shop Manager - Community Retail Leader

Anglicare; Sydney; Remote; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging (up to $15,900)

Employee discounts

Professional development

Job summary

Anglicare is seeking a Shop Manager for our Manly Op Shop. You will lead daily store operations, inspire staff and volunteers, and create a welcoming retail experience while driving performance.

You’ll balance customer service with merchandising, stock control and safe operations, while building connections with the local community and Anglicare services.

This role offers meaningful work in a compassionate, faith-aligned charity environment.

Qualifications

• Experience leading teams in retail or hospitality.
• Strong customer service and communication skills.
• Experience with merchandising, stock control and pricing.
• Ability to support Anglicare's Christian mission and values.

Responsibilities

• Lead, mentor and develop staff and volunteers to create a positive store culture.
• Drive sales through customer service, merchandising and stock management.
• Maintain a safe, welcoming and well-presented store environment.
• Manage cash handling, store records, safety, and operational requirements.

Skills

Staff leadership

Customer service

Merchandising

Stock control

Cash handling

Safety & risk

Communication

Organization

Job description

Anglicare is seeking a Shop Manager for our Manly Op Shop. You will lead daily store operations, inspire staff and volunteers, and create a welcoming retail experience while driving performance.

You’ll balance customer service with merchandising, stock control and safe operations, while building connections with the local community and Anglicare services.

This role offers meaningful work in a compassionate, faith-aligned charity environment.