Shop Assistant

Anglicare Sydney; Canterbury-Bankstown; On-site; AUD 42,000 - 54,000; Part time

Job summary

Anglicare Sydney is seeking a Shop Assistant to help run the retail store with a welcoming customer experience, working alongside the Shop Manager, team members and volunteers.

You will engage with customers, assist with merchandising, pricing and cash handling, and support volunteers while upholding Anglicare's values of integrity, justice and compassion.

This role offers a supportive team environment with opportunities to contribute to the store's ongoing mission and community impact.

Qualifications

• Excellent customer service and communication skills.
• Ability to engage effectively with a diverse range of customers and volunteers.
• Well-developed numeracy skills and basic computer literacy.
• Understanding of safe manual handling procedures.
• Ability to support and promote Anglicare's Christian mission and vision.

Responsibilities

• Deliver excellent customer service and create a welcoming shopping experience.
• Keep the store looking its best through merchandising, cleaning and stock rotation.
• Assist with pricing, sales, cash handling and accurate retail transactions.
• Support and supervise volunteers as they contribute to the day-to-day running of the shop.
• Maintain a safe and supportive environment for customers, volunteers and colleagues.

Skills

Excellent customer service

Communication skills

Numeracy skills

Basic computer literacy

Safe manual handling

Job description

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

We're a well-respected not-for-profit that's been serving society's most vulnerable for over 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we're extending our reach and impact even further.

As a Shop Assistant, you'll be key to our mission to enrich lives and strengthen communities. You'll help create a welcoming retail experience for our customers while supporting our staff and volunteers to keep the shop running smoothly.

Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values - we live them.

Your opportunity

As our Shop Assistant, you'll support the day-to-day operation of the retail store, with great customer engagement at the heart of what you do.

Working alongside the Shop Manager, team members and volunteers, you'll help keep the store welcoming, safe and well presented while supporting sales, stock and merchandising activities. There may also be opportunities to support other Anglicare shop locations, subject to availability.

With Integrity And Resilience, You Will

• Deliver excellent customer service and create a welcoming shopping experience.
• Keep the store looking its best through merchandising, cleaning and stock rotation.
• Assist with pricing, sales, cash handling and accurate retail transactions.
• Support and supervise volunteers as they contribute to the day-to-day running of the shop.
• Maintain a safe and supportive environment for customers, volunteers and colleagues.

What you’ll bring

You're a friendly and customer-focused team member who enjoys working with people and getting involved in a busy retail environment.

You bring great communication skills, a practical approach and a willingness to help wherever needed. You also share our organisational values of integrity, justice, compassion and excellence, embedding them in everything you do.

What's Required

• Excellent customer service and communication skills.
• Ability to engage effectively with a diverse range of customers and volunteers.
• Well-developed numeracy skills and basic computer literacy.
• Understanding of safe manual handling procedures.
• Ability to support and promote Anglicare's Christian mission and vision.

What's Preferred

• Previous experience in a fast-paced retail or hospitality environment.
• Experience supporting or working alongside volunteers.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life.
• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
• Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
• Ongoing professional development and leadership training to advance your career.
• Exclusive discounts to over 400 retailers.
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family.

We're many services, with one purpose, to meet people where they are and walk with them. At Anglicare, we believe everyone is Made for Connection, with God, with each other, and with the places we call home. But sometimes, life unravels. That's where we step in, in Community and Mission, offering hope, support, and presence.

From food relief to chaplaincy, crisis care to caring for the wellbeing of the elderly, every moment of connection matters. And it's not just what we do. It's how we do it: side-by-side, with compassion and care.

Are you ready for a career that means more?

All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date: October 03, 2026