Store Manager — Flexible, Community‑Driven Retail Leader

Anglicare; Manly; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Accommodation/meals tax-free

Professional development

Discounts to retailers

Employee Assistance Program

Fitness Passport

Job summary

Anglicare Sydney is seeking a Shop Manager to lead the day-to-day operation of our retail store, balancing commercial performance with exceptional customer service and community connection. You will mentor staff and volunteers, drive sales through merchandising and stock control, and ensure a safe, welcoming environment for customers and volunteers.

You will lead with integrity, manage cash handling and store records, and build strong relationships with the local community and Anglicare

Qualifications

• Experience leading, mentoring and developing teams in retail or hospitality.
• Experience in a fast-paced retail or hospitality environment.
• Strong communication, interpersonal and relationship-management skills.
• Strong organisational skills and ability to balance priorities.
• Ability to support and promote Anglicare's Christian mission and vision.

Responsibilities

• Lead, support and develop staff and volunteers to create a positive team culture.
• Drive shop sales through strong customer service, merchandising, pricing and stock control.
• Create a welcoming, safe and well-presented environment for customers and volunteers.
• Manage cash handling, shop records, safety, risk and operational requirements.
• Build relationships with the local community, churches and Anglicare services.

Skills

Staff Leadership

Customer Service

Organizational Skills

Communication

Job description

Anglicare Sydney is seeking a Shop Manager to lead the day-to-day operation of our retail store, balancing commercial performance with exceptional customer service and community connection. You will mentor staff and volunteers, drive sales through merchandising and stock control, and ensure a safe, welcoming environment for customers and volunteers.

You will lead with integrity, manage cash handling and store records, and build strong relationships with the local community and Anglicare