Shift Tier 2 Hardware SysAdmin | TS/SCI with Poly | 24x7 Ops

Leidos; Alice Springs; On-site; AUD 110,000 - 150,000; Full time

Job summary

Leidos in Alice Springs, Australia, seeks a Shift Tier 2 Hardware System Administrator to join the Incident and Service Request Response Team.

The role requires TS/SCI with Polygraph, a BA degree with 4–8 years of experience (Masters with 2–6 years acceptable), and the ability to pass US Government medical and psychological exams.

You will work 24x7 in a collaborative environment, handling hardware troubleshooting, maintenance planning, and coordination with operations and development teams.

Qualifications

• Requires TS/SCI with Polygraph and ability to obtain security clearances.
• BA/BS degree and 4–8 years of relevant experience; Masters with 2–6 years acceptable.
• Security+ certification.
• Proven hardware troubleshooting and system administration skills.
• Ability to work in a fast-paced, collaborative team environment.

Responsibilities

• Communicate with customers and technical components to understand incidents or service requests.
• Research problems using knowledge bases and logs.
• Perform hardware troubleshooting, repair, replacement and incident resolution.
• Ensure performance meets established standards.
• Facilitate technical communications between operations and development staff.
• Distribute defect reports and system data collected during investigations.
• Plan maintenance, upgrades and transitions of new systems.
• Analyze problems and implement corrective actions to return systems to service.
• Assist with property and asset management and ticket disposition in ServiceNow/HelpNow.

Skills

TS/SCI Clearance

Polygraph

BA/BS degree

Security+

Hardware troubleshooting

System administration

Collaborative team

Physical lifting 30 lbs

Education

BA/BS degree

Masters degree (optional)

Tools

ServiceNow

Job description

Leidos in Alice Springs, Australia, seeks a Shift Tier 2 Hardware System Administrator to join the Incident and Service Request Response Team.

The role requires TS/SCI with Polygraph, a BA degree with 4–8 years of experience (Masters with 2–6 years acceptable), and the ability to pass US Government medical and psychological exams.

You will work 24x7 in a collaborative environment, handling hardware troubleshooting, maintenance planning, and coordination with operations and development teams.