Shift Supervisor Westfield Sydney CBD

Zeus Street Greek; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible rosters

Career progression

Comprehensive training

Uniforms provided

Merchandise discount

Team-building events

Growth into head office

Competitive pay rate

Job summary

Zeus Street Greek in Sydney, NSW, is seeking a Shift Supervisor to lead the team during busy service periods. You’ll coach staff, ensure food safety and customer service standards, and maintain smooth day-to-day operations with a hands-on leadership style.

This role suits a confident team leader who thrives under pressure, enjoys motivating others, and supports opening/closing procedures. Prior hospitality supervisory experience is preferred, with opportunities to progress within the brand.

Qualifications

• Experience in a supervisory role within hospitality or QSR/retail.
• Strong leadership and communication skills.
• Ability to train and motivate team members.
• Solid understanding of food safety and customer service standards.

Responsibilities

• Lead and coordinate the team during your shift.
• Coach and provide feedback on performance.
• Ensure food, service and safety standards are met.
• Handle customer inquiries professionally.
• Assist with opening and closing procedures.
• Monitor stock levels and assist with inventory control.
• Assist with cash handling, POS procedures and reconciliations.
• Ensure compliance with WHS and company policies.
• Communicate shift performance to management.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Training & Coaching

Food safety

Customer service

Operations standards

Work under pressure

Job description

What’s in it for you?So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

What’s in it for you?So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Heavily discounted Zeus Street Greek meals
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We’re passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About The Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day‑to‑day restaurant operations. You will be a hands‑on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast‑paced environment and enjoys driving performance through people.

Shift Supervisor Responsibilities

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Shift Supervisor Skills & Experience

• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem‑solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively

No recruitment agencies, please.