Shift Supervisor Dulwich Hill

Zeus Street Greek; Inner West; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay rate

Flexible rosters

Career progression to Restaurant/Head‑

Comprehensive training

Discounted meals

Job summary

Zeus Street Greek is hiring a Shift Supervisor to lead the team during shifts, coach staff and ensure smooth day-to-day restaurant operations. You will actively drive quality, service and safety standards in a fast-paced environment.

The role requires strong leadership and communication, with focus on customer satisfaction and team development in a busy Greek fast-casual setting.

Qualifications

• Experience in a supervisory role within hospitality, QSR or retail.
• Strong leadership and excellent communication to coach and motivate teams.

Responsibilities

• Lead and coordinate the team during your shift.
• Coach, provide feedback and manage performance.
• Maintain food quality, service standards, safety and cleanliness.
• Handle customer enquiries professionally and resolve issues.
• Assist with opening/closing and stock checks when required.

Skills

Leadership

Team supervision

Problem-solving

Customer service

Communication

Job description

What’s in it for you?So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

What’s in it for you?So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Heavily discounted Zeus Street Greek meals
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We’re passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About The Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day‑to‑day restaurant operations. You will be a hands‑on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast‑paced environment and enjoys driving performance through people.

Shift Supervisor Responsibilities

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Shift Supervisor Skills & Experience

• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem‑solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively

No recruitment agencies, please.