Shift Supervisor Willoughby

Zeus Street Greek; Willoughby City Council; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay rate

Flexible rosters

Career progression

Training and support

Free uniforms and merchandise

Team-building events

Job summary

Zeus Street Greek is seeking a proactive Shift Supervisor to lead the team during busy service periods, ensure quality and safety, and deliver outstanding guest experiences.

You'll coach and motivate staff, manage shift priorities, and collaborate with management to uphold food safety standards and smooth operations in a fast-paced environment.

Qualifications

• Supervisory experience in hospitality, QSR or retail.
• Strong leadership and communication skills.
• Ability to train, coach and motivate staff.
• Solid understanding of food safety and customer service.
• Capable of working under pressure and prioritising.

Responsibilities

• Lead and coordinate the team during your shift.
• Coach and provide feedback on performance.
• Ensure food, service and safety standards are met.
• Handle customer inquiries professionally.
• Support opening and closing procedures.
• Monitor stock levels and assist inventory control.
• Assist with cash handling and POS reconciliations.
• Ensure compliance with WHS and company policies.
• Communicate shift performance to management.

Skills

Leadership

Communication

Problem-solving

Team training

Food safety

Customer service

Operational standards

Job description

What’s in it for you?So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

What’s in it for you?So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Heavily discounted Zeus Street Greek meals
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We’re passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About The Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day‑to‑day restaurant operations. You will be a hands‑on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast‑paced environment and enjoys driving performance through people.

Shift Supervisor Responsibilities

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Shift Supervisor Skills & Experience

• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem‑solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively

No recruitment agencies, please.