Shift Supervisor | Lead, Coach & Grow with Flexible Rosters

Zeus Street Greek; Gold Coast City; On-site; AUD 34,000 - 44,000; Full time

Job summary

Zeus Street Greek on the Gold Coast is seeking a motivated Shift Supervisor to lead the team during peak hours, uphold food safety standards, and deliver bold, Greek-inspired hospitality.

You will coach staff, manage daily operations, handle customer inquiries, and ensure consistent service while maintaining clean, safe environments. This hands-on role offers growth into higher roles and a dynamic, welcoming workplace.

Qualifications

• Experience supervising hospitality/QSR/retail teams.
• Strong leadership and communication skills.
• Ability to train and coach team members.
• Knowledge of food safety and customer service standards.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise team performance and provide coaching and feedback.
• Ensure all food, service and safety standards are consistently met.
• Handle customer enquiries and resolve issues in a professional manner.
• Support opening and closing procedures as required.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling, POS procedures and basic reconciliations.
• Ensure compliance with food safety, WHS and company policies.
• Communicate effectively with management regarding shift performance.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Team training

Food safety

Customer service

Operational standards

Job description

Zeus Street Greek on the Gold Coast is seeking a motivated Shift Supervisor to lead the team during peak hours, uphold food safety standards, and deliver bold, Greek-inspired hospitality.

You will coach staff, manage daily operations, handle customer inquiries, and ensure consistent service while maintaining clean, safe environments. This hands-on role offers growth into higher roles and a dynamic, welcoming workplace.