Shift Supervisor: Lead Fast-Paced Team to Excellence

Zeus Street Greek; Queensland; On-site; AUD 55,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Training and support

Discounted meals

Uniforms and exclusive merchandise

Team-building events

Cultural celebrations

Head office opportunities

Job summary

Zeus Street Greek in Queensland invites applications for a Shift Supervisor to lead the team on shift, uphold food quality, safety and customer service standards, and drive performance through people. You’ll mentor staff, manage workflows, and ensure smooth daily operations in a fast-paced setting.

This hands-on leadership role offers opportunities for career progression within a vibrant, growing Greek fast-casual brand with comprehensive training and team-focused culture.

Qualifications

• Previous supervisory experience in hospitality, QSR or retail.
• Strong leadership and communication skills.
• Ability to train, coach and motivate team members.
• Solid understanding of food safety and customer service standards.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise team performance and provide coaching and feedback.
• Ensure all food, service and safety standards are met.
• Handle customer enquiries and resolve issues professionally.
• Support opening and closing procedures as required.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling, POS procedures and base reconciliations.
• Ensure compliance with food safety, WHS and company policies.
• Communicate effectively with management regarding shift performance.

Skills

Leadership

Communication

Problem-solving

Customer service

Team training

Job description

Zeus Street Greek in Queensland invites applications for a Shift Supervisor to lead the team on shift, uphold food quality, safety and customer service standards, and drive performance through people. You’ll mentor staff, manage workflows, and ensure smooth daily operations in a fast-paced setting.

This hands-on leadership role offers opportunities for career progression within a vibrant, growing Greek fast-casual brand with comprehensive training and team-focused culture.