Shift Supervisor - Fast-Paced Retail Food Team Lead

Subway; Kadina; On-site; AUD 50,000 - 60,000; Full time

Job summary

Subway Kadina is seeking a Shift Supervisor to lead teams in a busy Subway restaurant at 23 Francis Terrace Kadina. The role centers on team leadership, operations, and delivering quick, nutritious meals while maintaining brand standards.

Ideal candidates have prior retail supervisory experience, strong customer service, and a track record of training staff, scheduling, and inventory control. This full-time role offers a clear career path with Franchise Owners.

Qualifications

• Experience managing teams in a fast-paced retail environment.
• Strong leadership and customer service focus.
• Ability to train and develop staff.
• Proven ability to manage stock and daily operations.

Responsibilities

• Recruitment, induction, and training of staff per Subway standards.
• Create and manage staff schedules.
• Check deliveries, match orders, and handle daily banking.
• Prepare stock and sales paperwork; manage pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance with Subway and local guidelines.
• Perform stock checks and weekly inventory reporting.
• Analyse weekly sales and inventory data to improve the business.
• Oversee housekeeping and maintain restaurant cleanliness.
• Implement in-store marketing and POP materials.
• Enforce safety procedures to prevent injuries.
• Provide a safe work environment for staff and customers.
• Promote high standards of customer service and handle complaints.
• Deliver outstanding service for products and catering needs.

Skills

Staff management

Staff scheduling

Cash handling

Customer service

Inventory management

Job description

Subway Kadina is seeking a Shift Supervisor to lead teams in a busy Subway restaurant at 23 Francis Terrace Kadina. The role centers on team leadership, operations, and delivering quick, nutritious meals while maintaining brand standards.

Ideal candidates have prior retail supervisory experience, strong customer service, and a track record of training staff, scheduling, and inventory control. This full-time role offers a clear career path with Franchise Owners.