Assistant Manager

Subway; City of Brisbane; On-site; AUD 20,000 - 28,000; Part time

Job summary

Subway Burpengary East is seeking an Assistant Manager to lead a fast-paced retail team and support franchise owners in daily operations.

The role focuses on delivering excellent customer service, managing shift duties, stock control, and staff training while ensuring health and safety standards are met.

Qualifications

• Management experience in a fast-paced retail environment.
• Ability to lead and train staff.
• Customer service oriented and proactive.

Responsibilities

• Complete morning shift duties as per Opening Sheet and in-store duties.
• Assist in monitoring store operations.
• Monitor quality of product and customer service standards; maintain front of store presentation and outdoor areas.
• Complete stocktakes, WISR, and control sheets; adjust wage sheet for submission to Manager.
• Place drinks, vegetables and milk orders; manage countrywide orders when the manager is away.
• Monitor store costs and report any excesses to the Manager.
• Bank store takings when required.
• Communicate standards and new processes to staff; provide training to new employees.
• Lead by example in delivering excellent customer service; address customer complaints with Manager when unavailable.
• Report equipment failure and maintain equipment; respond swiftly in outages.
• Implement and manage changes constructively; maintain health and safety standards.
• Maintain store food safety and hygiene standards and uniform standards.
• Other duties as required and discussed with Manager.

Job description

The following content displays a map of the jobs location - Cnr Buckley & Uhlmann Roads Shop T02 Burpengary East S/C Burpengary East

Job Reference subwayipca/TP/926241/15830

Number of Positions:

1

Contract Type:

Part Time

Competitive

Location:

Closing Date:

28/09/2026

Job Category:

Package Description

With over 40,000 restaurants, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the globe our Franchise Owners are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

The Assistant Manager is at the heart of the operation and our Franchise Owners are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

If you have management experience in a fast-paced retail environment, then we want to hear from you!

Main Responsibilities

Complete morning shift duties as per Opening Sheet Duties instore

Assist in monitoring store operations

Monitor quality of product & customer service standards as well as monitoring front of store presentation and outdoor areas.

Complete Stocktake, WISR, Control Sheet and send after reviewing by the Manager. Adjust Wages Time Sheet for submission to the Manager

Complete drinks, vegetable and milk orders on the required day and the Countrywide order when manager is away.

Keep abreast of store costs when completing the WISR and report excesses to the Manager

Bank store takings when required

Communicate store operation standards and new processes to staff as required

Provide training for new employees

Be available to other staff for instruction on new training techniques if required and for direction & support

Lead by example in delivering excellence in customer service

Report all customer complaints to the Manager and respond to & take remedial action on all customer complaints if the manager is not available

Report equipment failure to the manager immediately and generally maintain equipment. Respond efficiently in times of equipment failure if the manager is not available

Implement & manage change in an efficient, constructive & positive way.

Keep abreast of and maintain required health and safety standards

Maintain store food, safety, and hygiene standards at all times

Maintain your uniform standards including name badge

Other duties may be required as circumstances dictate and are to be discussed with the Manager and agreed to before any implementation.

The Ideal Candidate

Working as an AssistantManager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchise Owners are proud of their hard-working teams and are able to offer fantastic career path opportunities to truly develop your career.

About The Company

Please be aware that restaurants are independent franchises. All applications are sent to the Franchise Owner or operator.