Shift Supervisor

Subway; Kadina; On-site; AUD 50,000 - 60,000; Full time

Job summary

Subway Kadina is seeking a Shift Supervisor to lead teams in a busy Subway restaurant at 23 Francis Terrace Kadina. The role centers on team leadership, operations, and delivering quick, nutritious meals while maintaining brand standards.

Ideal candidates have prior retail supervisory experience, strong customer service, and a track record of training staff, scheduling, and inventory control. This full-time role offers a clear career path with Franchise Owners.

Qualifications

• Experience managing teams in a fast-paced retail environment.
• Strong leadership and customer service focus.
• Ability to train and develop staff.
• Proven ability to manage stock and daily operations.

Responsibilities

• Recruitment, induction, and training of staff per Subway standards.
• Create and manage staff schedules.
• Check deliveries, match orders, and handle daily banking.
• Prepare stock and sales paperwork; manage pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance with Subway and local guidelines.
• Perform stock checks and weekly inventory reporting.
• Analyse weekly sales and inventory data to improve the business.
• Oversee housekeeping and maintain restaurant cleanliness.
• Implement in-store marketing and POP materials.
• Enforce safety procedures to prevent injuries.
• Provide a safe work environment for staff and customers.
• Promote high standards of customer service and handle complaints.
• Deliver outstanding service for products and catering needs.

Skills

Staff management

Staff scheduling

Cash handling

Customer service

Inventory management

Job description

The following content displays a map of the jobs location - 23 Francis Terrace Kadina

Job Reference subwayipca/TP/328974/15885

Number of Positions:

2

Contract Type:

Full Time

Competitive

Location:

23 Francis Terrace Kadina

Closing Date:

15/10/2026

Job Category:

Team Member

Package Description

With over 40,000 restaurants, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the globe our Franchise Owners are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

The Shift Supervisor is at the heart of the operation and our Franchise Owners are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

Main Responsibilities

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining restaurant cleanliness and presentation
• Implement in-store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering to customer needs.

The Ideal Candidate

Working as a Shift Supervisorin a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchise Owners are proud of their hard-working teams and are able to offer fantastic career path opportunities to truly develop your career.