Shift Leader - Melton

Guzman Y Gomez; Melton; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Free uniform

Flexible hours

Crew team building activities and/ or

Discounted meals

Cultural celebrations

Job summary

Guzman y Gomez Mexican Kitchen seeks a Shift Leader to guide crews during peak service, ensuring fast, friendly guest experiences while maintaining strict food safety and quality standards. You will lead, train, and engage the team on shift to keep operations smooth and compliant.

The role emphasizes supervising a busy service, promoting consistency, and delivering high service levels across the restaurant during all shifts.

Qualifications

• Experience leading or supervising a team within a busy environment.
• Experience delivering exceptional customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead the team during busy service periods.
• Champion food safety and quality standards.
• Train crew and proactively improve guest experience.

Skills

Team leadership

Customer service

Food safety basics

RSA compliance

Education

Food Safety Supervisor certificate

Job description

Job Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Crew team building activities and competitions
• Discounted meals
• Cultural celebrations - Day of the Dead and Cinco de Mayo