Shift Leader - Casual

Guzman y Gomez Mexican Kitchen; Rockhampton Regional; Vor Ort; AUD 39.000 - 44.000; Vollzeit

Zusammenfassung

Guzman y Gomez Mexican Kitchen in Australia is seeking a Shift Leader to guide the team through busy service periods, maintain excellent guest experience, and drive training initiatives.

You will champion food safety and quality standards while coaching staff, ensuring smooth operations during peak times and contributing to a positive workplace culture.

Qualifikationen

• Experience leading or supervising a team in a busy environment.
• Experience delivering exceptional customer service.
• Food Safety Supervisor certificate or willingness to obtain.
• RSA course completion or willingness to undertake.

Aufgaben

• Lead and motivate the team during peak service periods.
• Coach and train crew to maintain service standards.
• Ensure strict adherence to food safety and quality controls to optimise guest experience.

Kenntnisse

Team leadership

Customer service

Ausbildung

Food Safety Supervisor certificate

Responsible Service of Alcohol

Jobbeschreibung

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course
  

Qualifications

Successful candidates will be required to provide a current National Police Check certificate as a condition of employment.