Shift Leader: Inspire Teams, Deliver Standout Service

Guzman y Gomez; Melbourne; In loco; AUD 52.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Flexible rosters

Uniforms provided

Discounted meals

Comprehensive training

Career progression

Referral program

Team building activities

Event celebrations

Descrizione del lavoro

Guzman y Gomez is seeking a Shift Leader to coach and inspire the team, uphold food safety standards, and drive customer-focused service. You’ll partner with managers to train staff, manage labour, and oversee deliveries to ensure accuracy and profitability.

This role emphasizes a hands-on leadership style, communication across the restaurant, and alignment with GYG policies and values to deliver memorable dining experiences.

Competenze

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Food Safety Supervisor certificate completed or willing to complete.
• Responsible Service of Alcohol course completed or willing

Mansioni

• Train, lead, coach and inspire the crew while keeping energy high on every shift.
• Deliver standout service to new guests and regulars with a customer-first mindset.
• Maintain high food safety, cash handling, cleaning and stock control.
• Model GYG values and ensure crew follow policies and procedures.
• Communicate clearly with the restaurant team to stay aligned.
• Manage labour and COGS to drive a profitable store.
• Oversee deliveries and ensure orders match invoices.

Conoscenze

Leadership

Customer service

Food Safety

RSA

Descrizione del lavoro

Guzman y Gomez is seeking a Shift Leader to coach and inspire the team, uphold food safety standards, and drive customer-focused service. You’ll partner with managers to train staff, manage labour, and oversee deliveries to ensure accuracy and profitability.

This role emphasizes a hands-on leadership style, communication across the restaurant, and alignment with GYG policies and values to deliver memorable dining experiences.