Shift Leader: Lead Team & Elevate Guest Experience

Guzman Y Gomez; North Canberra; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms

Meal discounts

Training & support

Leadership paths

Referral program

Team building

Cultural celebrations

Employee assistance

Hola Central / Franchisee

Job summary

Guzman y Gomez is seeking a Shift Leader to guide a fast-paced team during closing shifts (up to 1am) at our Guzman y Gomez location. You will lead, coach, and motivate crew to deliver outstanding guest experiences while upholding stringent food safety and quality standards.

The role emphasizes leadership development and reliable, friendly service in a casual fast-food setting. Benefits include flexible rosters, free uniforms, meal discounts, and pathways into higher roles within our operations.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of delivering outstanding customer service.
• Completion or willingness to complete Food Safety Supervisor certificate
• Completion or willingness to undertake Responsible Service of Alcohol course

Responsibilities

• Lead and coach the team to enhance guest experience.
• Uphold highest food safety and quality standards.
• Ensure guests receive attentive service during shifts.

Skills

Leadership

Customer service

Job description

Guzman y Gomez is seeking a Shift Leader to guide a fast-paced team during closing shifts (up to 1am) at our Guzman y Gomez location. You will lead, coach, and motivate crew to deliver outstanding guest experiences while upholding stringent food safety and quality standards.

The role emphasizes leadership development and reliable, friendly service in a casual fast-food setting. Benefits include flexible rosters, free uniforms, meal discounts, and pathways into higher roles within our operations.