Shift Leader — Fast-Paced, Flexible Rosters, Growth

GYG; Victoria; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms provided

Meal discounts

Training & career paths

Referral program

Job summary

Guzman y Gomez is seeking a Shift Leader to train, lead and inspire the crew while delivering standout service with a customer-first mindset. You’ll manage labour, COGS, stock, and ensure food safety and accuracy of deliveries. Join a team that values diversity and growth opportunities.

We offer flexible rosters, comprehensive training, uniforms, meal discounts, and clear pathways to higher roles. Background checks may be part of recruitment.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Food Safety Supervisor certificate
• Responsible Service of Alcohol course

Responsibilities

• Train, lead, coach and inspire your crew while keeping energy high on every shift
• Deliver standout service to new and regular guests
• Maintain high quality food safety, cash handling, cleaning and stock control
• Live and breathe our values, policies and procedures
• Communicate clearly with the restaurant team to keep everyone aligned
• Manage labour and COGS to drive a profitable store
• Oversee deliveries, ensuring orders match invoices

Skills

Customer service

Leadership

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

Guzman y Gomez is seeking a Shift Leader to train, lead and inspire the crew while delivering standout service with a customer-first mindset. You’ll manage labour, COGS, stock, and ensure food safety and accuracy of deliveries. Join a team that values diversity and growth opportunities.

We offer flexible rosters, comprehensive training, uniforms, meal discounts, and clear pathways to higher roles. Background checks may be part of recruitment.