Shift Leader - Fast-Paced Quick-Service Team

Subway; Gold Coast City; On-site; AUD 30,000 - 39,000; Part time

Job summary

Subway Robina Town Centre Foodcourt in Robina, QLD is seeking a Shift Supervisor to lead the team in a fast-paced retail environment. You will recruit, train and develop staff, schedule shifts and ensure smooth daily operations in a busy foodservice setting.

The ideal candidate has management experience in retail or hospitality, a hands-on leadership style, and a commitment to excellent customer service. This role offers pathways for career progression within a globally recognised brand.

Qualifications

• Experience in fast-paced retail management.
• Background as Catering/Store/Restaurant Manager or Supervisor.
• Proven leadership and customer service skills.

Responsibilities

• Recruitment, induction and training of staff.
• Create and manage staff schedules.
• Check deliveries, order matching and daily banking.
• Prepare stock paperwork and staff payroll.
• Manage cash balances and minimise wastage.
• Ensure compliance with Subway and local guidelines.
• Perform stock-take and inventory reporting.
• Promote customer service and handle complaints.

Skills

Staff leadership

Staff scheduling

Customer service

Training and development

Job description

Subway Robina Town Centre Foodcourt in Robina, QLD is seeking a Shift Supervisor to lead the team in a fast-paced retail environment. You will recruit, train and develop staff, schedule shifts and ensure smooth daily operations in a busy foodservice setting.

The ideal candidate has management experience in retail or hospitality, a hands-on leadership style, and a commitment to excellent customer service. This role offers pathways for career progression within a globally recognised brand.