Shift Leader — Fast-Food Ops & Team Performance

Pizza Hut; Geelong; On-site; AUD 30,000 - 39,000; Full time

Job summary

Pizza Hut is seeking a Shift Supervisor to oversee store operations during assigned shifts. The role emphasizes people leadership, service speed, hygiene, and cash handling. You will be accountable for staff performance and adherence to procedures.

Key duties include supervising team members, opening/closing the store, maintaining food quality and service standards, managing allocation and breaks, and resolving customer issues while ensuring safety and policy compliance.

Qualifications

• Previous fast food or hospitality experience
• Leadership or senior crew experience preferred
• Ability to work evenings, weekends and public holidays
• Legal right to work in Australia

Responsibilities

• Supervise team members during shifts
• Open and close the store as per procedures
• Ensure food quality and service standards
• Manage staff allocation and break schedules
• Handle cash reconciliation and reports
• Resolve customer issues professionally
• Ensure compliance with food safety and workplace policies

Skills

Staff supervision

Cash handling

Food safety

Job description

Pizza Hut is seeking a Shift Supervisor to oversee store operations during assigned shifts. The role emphasizes people leadership, service speed, hygiene, and cash handling. You will be accountable for staff performance and adherence to procedures.

Key duties include supervising team members, opening/closing the store, maintaining food quality and service standards, managing allocation and breaks, and resolving customer issues while ensuring safety and policy compliance.