Pizza Store Shift Lead: Coach, Rostering & Delight Guests

Domino's Pizza; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

In-store discounts

Gamified training program

Career progression opportunities

Job summary

Domino’s Pizza is seeking a hands-on leader to elevate the store’s performance and customer experience. You will coach a team, manage rostering, and drive a high-energy culture that combines great service with efficient operations.

With opportunities to progress within the company, you’ll shape coaching programs, mentor staff, and ensure every guest leaves with a smile and a hot, fresh pizza. Join us in a fast-paced, community-focused environment.

Qualifications

• Hands-on team leadership or senior team role experience with coaching and training.
• Innate coaching abilities to nurture high performance.
• Strong time management, organisational finesse and planning skills.

Responsibilities

• Customer Service: Craft a unique customer experience that goes beyond the transaction and makes every interaction memorable.
• Leadership: Promote a high‑performance store culture focused on selling more pizza and having more fun.
• Rostering and Planning: Schedule staff to enable seamless teamwork in the store hustle.
• Training and Development: Coach and develop the next generation of Domino’s team members and uphold brand standards.

Skills

Team leadership

Coaching

Time management

Communication

Organisational skills

Job description

Domino’s Pizza is seeking a hands-on leader to elevate the store’s performance and customer experience. You will coach a team, manage rostering, and drive a high-energy culture that combines great service with efficient operations.

With opportunities to progress within the company, you’ll shape coaching programs, mentor staff, and ensure every guest leaves with a smile and a hot, fresh pizza. Join us in a fast-paced, community-focused environment.