Shift Supervisor: Lead, Coach & Elevate Fast-Paced Team

The Glen Hotel Pty; Lismore City Council; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Onboarding training

Coaching support

Competitive pay

Bonus opportunities

Employee discounts

Flexible working

Leadership development

Career progression

Job summary

Pizza Hut Lismore is seeking a motivated Shift Supervisor to join our leadership team. You will lead shifts, coach Team Members, and ensure fast, friendly customer experiences while upholding food safety and quality standards.

This role requires a positive attitude, reliability and the ability to motivate a team in a fast-paced setting. Previous hospitality leadership is advantageous, with opportunities for progression within the Pizza Hut network.

Qualifications

• Demonstrates leadership presence and leads by example.
• Experience in hospitality or retail leadership is preferred.
• Strong customer service orientation with a passion for helping others.
• Excellent communication and team-motivation skills.

Responsibilities

• Lead the shift and keep the team focused, motivated and productive.
• Coach and develop team members to reach their best performance.
• Deliver fast, friendly and high-quality customer experiences.
• Ensure every pizza leaves the store looking and tasting great.
• Support food safety, cleanliness and brand standards across shifts.
• Coordinate team members and roles to keep operations running smoothly.
• Handle customer inquiries and resolve concerns efficiently.
• Assist with cash handling, POS operations and end-of-shift procedures.
• Promote a safe working environment for staff and customers.

Skills

Leadership

Team management

Customer service

Communication

POS experience

Tools

POS systems

Job description

Pizza Hut Lismore is seeking a motivated Shift Supervisor to join our leadership team. You will lead shifts, coach Team Members, and ensure fast, friendly customer experiences while upholding food safety and quality standards.

This role requires a positive attitude, reliability and the ability to motivate a team in a fast-paced setting. Previous hospitality leadership is advantageous, with opportunities for progression within the Pizza Hut network.