Shift Leader — Coaching, Service & Career Growth

Hungry Jack; Sydney; Hybrid; AUD 90,000 - 150,000; Full time

Benefits offered by this job

Bonus incentives

Medical, dental, vision benefits

Retirement plan

Parental leave

Job summary

American Express in Sydney, NSW, Australia, is seeking a Business Development Executive to grow the Small Business segment by acquiring high-value customers and delivering outstanding service. This role offers a hybrid work model and a path to advance within a high‑performing team.

You will prospect new clients, manage a Salesforce-driven pipeline, and collaborate with partners while engaging in industry events to drive growth and strengthen relationships.

Qualifications

• Adaptability to a regulated industry with compliant selling practices.
• Experience in consultative B2B sales and account management.
• Proven track record of acquiring new business and exceeding sales targets in a phone-based environment.
• Stakeholder engagement experience and developing sales strategies.
• Strong computer literacy with CRM and MS Office.

Responsibilities

• Prospect new customers from existing leads and cold calling to generate pipeline.
• Use Salesforce to track pipeline and acquisition results.
• Interface between Amex and customers to resolve application issues.
• Attend industry and partner conferences, tradeshows and networking events.

Skills

B2B sales

Account management

Sales targets

Stakeholder engagement

CRM proficiency

Communication skills

Tools

CRM software

Microsoft Office

Job description

Business Development Executive

Location: Sydney, NSW, Australia (Hybrid)

Job Description

An exciting opportunity has become available to join our Small Business segment as a Business Development Executive. As a Business Development Executive, you will be responsible for acquiring high-value customers and delivering an exceptional customer experience to drive acquisition. This is a fantastic opportunity for a forward-thinking individual to develop your career within a high-performing team!

Responsibilities

• Prospecting new customers through existing leads and cold calling to promote lead and revenue generation
• Ensuring the effective usage of Salesforce to track and report pipeline, acquisition results, and market conditions
• Acting as the interface between Amex and the customer to resolve any application processing issues
• Attending relevant industry and partner conferences, tradeshows, and networking events

Qualifications

• Adaptability to working in a regulated industry, with a focus on compliant selling practices.
• Previous experience in consultative B2B Sales and account management
• A proven track‑record of acquiring new business and exceeding sales targets in a phone‑based environment
• Experience in stakeholder engagement, and developing and implementing sales strategies
• Strong computer literacy skills with proficiency in CRM systems and Microsoft Office

What will you need to succeed?

• Outstanding communication skills, both written and spoken
• Strong relationship building skills, with experience working with partners at senior levels
• A passion for onboarding new customers and initiating spend enablement activities
• An understanding of the Small Business segment
• Ability to effectively build and manage a sales pipeline

Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial‑well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Job Info

Job Identification

Job Category Sales/Relationship Management

Posting Date 10/01/2026, 10:41 PM

Apply Before 10/16/2026, 01:00 PM

Job Schedule Full time

Job Shift Day

Locations AMEX 12 Shelley Street, Sydney, NSW, 2000, AU (Hybrid)

Career Area Corporate Functions