Shift Leader Casual - GYG St Ives

Guzman y Gomez; Sydney; On-site; AUD 32,000 - 41,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Free uniforms

Discounted meals

Comprehensive training and support

Leadership career pathways

Referral program (AU$200)

Team building activities

Cultural celebrations

Employee assistance program (Sonder)

Job summary

Guzman y Gomez is seeking a Shift Leader to guide and inspire a fast-paced team in Sydney, ensuring top-notch guest experiences while maintaining food safety and quality standards.

In this role you will coach crew, uphold the highest standards, and drive operational excellence across shifts. Training and growth opportunities are highlighted, with an emphasis on leadership development and team engagement.

Qualifications

• Proven leadership or supervisory experience in a fast-paced environment.
• Track record of delivering outstanding customer service.
• Willingness to complete Food Safety Supervisor certificate and RSA.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience.
• Uphold food safety and quality standards across shifts.
• Set the tone for operational excellence and a positive work environment.

Skills

Leadership

Customer service

Team coaching

Food safety awareness

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol certificate

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Fair pay in line with the Fast-Food Industry Award
• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.