SEWB Case Worker — Community Recovery & Support

Gidgee Healing; Normanton; On-site; AUD 70,000 - 90,000; Full time

Job summary

Gidgee Healing seeks a dedicated Caseworker to deliver Social & Emotional Wellbeing (SEWB) services and case-managed support across community and centre settings. The role involves coordinating referrals, planning, and delivering both individual and group activities in remote areas of the Lower Gulf.

You will maintain strong partnerships and ensure culturally safe, client-centered care, with travel to remote communities, after-hours work when needed, and a focus on recovery-oriented outcomes.

Qualifications

• Cert IV in AOD, Mental Health or Community Services (or willingness to undertake).
• Experience engaging with Aboriginal and Torres Strait Islander peoples in AOD recovery-oriented case management.
• Knowledge of Aboriginal Community Controlled Health Services and issues in remote contexts.

Responsibilities

• Deliver recovery-focused program content and one-on-one case management aligned to our service model.
• Hold direct portfolio responsibility for a stream such as Doomadgee, Mornington Island, Transition or Non-intensive residents.
• Coordinate referrals, appointments and case conferences; complete Wellbeing Recovery, Exit and Relapse Prevention plans.
• Provide risk assessments, documentation and case notes within our online case management system.
• Facilitate individual and group activities (cultural, physical activity, art/craft, life skills, work readiness).
• Lead orientation/induction, exit planning and aftercare, including liaison with external agencies for follow-up support.
• Represent Gidgee Healing at community engagement and health promotion activities across the Lower Gulf, some after-hours travel.

Skills

Communication

Verbal communication

Written communication

Interpersonal skills

Digital literacy

Education

Cert IV in AOD / Mental Health / Community Services

Tools

Online case management system

Job description

Gidgee Healing seeks a dedicated Caseworker to deliver Social & Emotional Wellbeing (SEWB) services and case-managed support across community and centre settings. The role involves coordinating referrals, planning, and delivering both individual and group activities in remote areas of the Lower Gulf.

You will maintain strong partnerships and ensure culturally safe, client-centered care, with travel to remote communities, after-hours work when needed, and a focus on recovery-oriented outcomes.