Settlements Officer | Flexible Work & Career Growth

RAC WA; Western Australia; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free Roadside Assistance

Discounts on RAC products and services

Active social club

Job summary

RAC WA is seeking a dedicated Settlements Officer to join our WA finance team in a permanent full-time role. You will oversee loan payments, processing and reconciliations, ensuring AML/CTF compliance and accurate data entry.

The role emphasizes stakeholder engagement and timely issue resolution to support seamless loan funding. Ideal candidates will have strong attention to detail, excellent organisational and time-management skills, and experience with loan accounts.

Qualifications

• Strong attention to detail and ability to adhere to compliance regulations.
• Excellent organisational and time management skills.
• Proactive problem-solving abilities and stakeholder engagement skills.
• Experience in managing loan accounts and reconciliation processes.
• Proficiency in Excel is highly desirable.

Responsibilities

• Oversee daily loan account payments, ensuring adherence to AML/CTF legislation, and upload and advance new loan files within compliance guidelines.
• Reconcile loan clearing and general ledger accounts, monitor and investigate overnight error reports, and address reconciliation challenges.
• Manage loan account closures, process Consumer Credit Insurance refunds, and manage direct debit authority forms.
• Lead stakeholder management with internal and external teams, conduct quarterly reviews of procedure manuals, and implement and assist with training for process changes.
• Perform daily data entry for loan refinanced journals and cheque repayments, respond to member payment queries, manage inboxes, and escalation significant repayments for AML/CTF issues.
• Providing relief as required and perform other duties as requested from time to time.

Skills

Attention to detail

Regulatory/compliance

Organisational skills

Time management

Problem solving

Stakeholder engagement

Tools

Excel

Job description

RAC WA is seeking a dedicated Settlements Officer to join our WA finance team in a permanent full-time role. You will oversee loan payments, processing and reconciliations, ensuring AML/CTF compliance and accurate data entry.

The role emphasizes stakeholder engagement and timely issue resolution to support seamless loan funding. Ideal candidates will have strong attention to detail, excellent organisational and time-management skills, and experience with loan accounts.