Services Specialist - Technical Support Engineering

Baker Hughes Company; City of Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Life insurance

Disability programs

Tailored financial programs

Additional benefits

Job summary

Baker Hughes in Australia is seeking a Technical Support Engineer for the Wireline Services team. You will provide technical guidance to Operations Teams, Sales, and clients, lead problem solving, and coordinate new technologies.

The role requires a bachelor’s degree in engineering, at least 5 years of experience in oilfield wireline operations with open hole and perforating services, and fluent English. We offer flexible working patterns and a supportive environment.

Qualifications

• Bachelor's degree in engineering or equivalent.
• At least 5 years of thorough understanding (Technical) in oilfield wireline operations and services.
• Experience with open hole and casd hole logging and perforating services.
• Fluent in English and good communication skills.

Responsibilities

• Provide technical expertise and guidance to Operations Teams, Sales, and clients.
• Develop and implement solutions to meet client needs.
• Manage and coordinate the introduction of new technologies.
• Collaborate with AMO Teams to troubleshoot equipment and ensure smooth operations.
• Ensure compliance with managing the Job Cycle (MtJC) process.
• Raise alert across the Service Delivery organization when unfamiliar technical issues arise on a job.

Skills

Good communication

Team collaboration

Fluent English

Education

Bachelor's degree in engineering or equivalent

Job description

Services Specialist - Technical Support Engineering

Would you like to join our Wireline Services Product Line? Do you like working in collaborative teams and solving technical problems? Join our Wireline Services Team! The Wireline services product line offers a complete range of downhole well logging technology and services for every environment. We are continuously developing our own technologies. Meeting customers' demands and finding innovative ways of working to enable our clients to work more efficiently and economically. Partner with the best

As a Technical Support Engineer, you'll work as part of the support team. You'll lead and provide technical support to other groups and co-workers for Baker Hughes Wireline in Australia. You'll provide coaching to others specialist, technicians, and apprentices in your area of expertise.

As a Technical Support Engineer - Wireline Services you will be responsible for:

• Providing technical expertise and guidance to Operations Teams, Sales, and clients.
• Developing and implementing solutions to meet client needs.
• Managing and coordinating the introduction of new technologies.
• Collaborating with AMO Teams to troubleshoot equipment and ensure smooth operations.
• Ensuring compliance with managing the Job Cycle (MtJC) process.
• Raising alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job.

Fuel your passion

To be successful in this role you will:

• Have a bachelor’s degree in engineering or equivalent.
• Have at least 5 years of thorough understanding (Technical) and competency in oilfield wireline operations and services (advanced open/cased-hole services)
• Have experience with open hole & cased hole logging and perforating services.
• Be a good communicator and fluent in English.
• Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

In this role, we can offer the following flexible working patterns:

Please discuss your preferred working arrangements with your recruiter during the process

Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities Safety net of life insurance and disability programs Tailored financial programs.
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Specialist - Technical Support Engineering

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient.

Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.