ServiceNow Tech Engineer - AU Clearance, ITSM

Versent

Canberra

On-site

AUD 110,000 - 160,000

Full time

4 days ago

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Benefits offered by this job

Flexibility in work arrangements

Job summary

Versent is seeking a ServiceNow Technical Engineer to design, develop, and deliver ServiceNow solutions that improve service management, automate workflows, and optimise business operations. This role requires candidates who currently hold Australian security clearance.

You will design and develop ServiceNow solutions across ITSM, ITOM, CSM, HRSD, and SecOps, configure workflows and integrations, translate business needs into technical solutions, and lead delivery end-to-end while adhering to

Qualifications

Strong hands-on ServiceNow development and configuration experience.
Experience with integrations and data migration.
Good understanding of ITIL processes.
Ability to work in Agile delivery environments.
An interest in expanding skills into other ITSM tools, Cloud, AIOps or Security.

Responsibilities

Design and develop ServiceNow solutions across modules (ITSM, ITOM, CSM, HRSD, SecOps)
Configure workflows, UI policies, business rules, and integrations
Translate business requirements into technical solutions
Lead technical delivery and support end-to-end implementations
Ensure adherence to ServiceNow best practices and development standards
Support integrations with external systems (REST/SOAP APIs, MID Server)
Troubleshoot issues and optimise platform performance
Collaborate with architects, stakeholders, and delivery teams