ServiceNow Solution Architect - Strategy & Delivery

DXC Technology Morocco; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

DXC ServiceNow is seeking a dedicated Solution Architect to design solution maps, keep demonstrations and materials up to date, and collaborate with our Sales and Delivery teams in ANZ.

You will develop and implement solution strategies, architectures, and roadmaps for existing and new clients, including creating Statements of Work and estimates. Australian Government Clearance is required.

Qualifications

• At least 5 years in ServiceNow Consulting roles.
• Bachelor's degree or equivalent.
• Strong knowledge of ServiceNow licenses and platform.
• Experience with ITSM, ITBM, HR, ITOM, IRM and SecOps.
• Excellent communication and presentation skills.

Responsibilities

• Demonstrate a track record of at least 5 years in ServiceNow Consulting roles.
• Convey the technical solution strategy and vision to client executives and align with win themes.
• Research industry trends and IT service best practices to ensure alignment of solutions with client needs.
• Develop and implement business solutions and strategies for assigned customers.
• Exhibit strong communication and MS Office proficiency.
• Demonstrate knowledge of end-to-end ServiceNow processes and licensing models and articulate business value.
• Provide industry-specific insights and customer stories as proof points.
• Act as an evangelist for strategic innovation areas in the industry.
• Manage multiple priorities and meet tight deadlines when needed.
• Possess a robust professional network to enhance capabilities.
• Propose practical, well-articulated solutions for complex business challenges.

Skills

ServiceNow

Solution design

Stakeholder communication

Sales alignment

Education

Bachelor's degree

Tools

MS Office

Job description

DXC ServiceNow is seeking a dedicated Solution Architect to design solution maps, keep demonstrations and materials up to date, and collaborate with our Sales and Delivery teams in ANZ.

You will develop and implement solution strategies, architectures, and roadmaps for existing and new clients, including creating Statements of Work and estimates. Australian Government Clearance is required.