ServiceNow Engineer: Automate Workflows & Integrations

Insignia Financial; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Insignia Financial in Melbourne, VIC is seeking a ServiceNow Platform Engineer to design, build and support scalable ServiceNow solutions that enhance service delivery, automate business processes and drive platform adoption across the organisation.

This hands-on role collaborates with stakeholders to deliver secure, reliable and maintainable solutions, improve integrations, and evolve the ServiceNow environment for better user experiences.

Qualifications

• 5+ years of ServiceNow development experience in mid-to-large enterprise environments.
• Strong hands-on experience across ServiceNow development modules including ITSM, GRC, ITAM, BCM, SecOps, SPM.
• ServiceNow Certified System Administrator and additional certs highly regarded.

Responsibilities

• Design, develop, configure and document scalable ServiceNow applications, workflows and platform components.
• Translate business needs into practical technical solutions across ServiceNow modules.
• Deliver workflow, service catalogue and automation enhancements to improve service delivery.
• Build and support integrations between ServiceNow and enterprise systems.
• Troubleshoot platform issues, perform root-cause analysis and resolve defects.
• Manage platform lifecycle activities: releases, deployments, upgrades and testing.
• Collaborate with stakeholders to deliver outcomes with quality documentation and continuous improvement.

Skills

ServiceNow development

GRC ITAM BCM SecOps SPM

JavaScript and scripting

Flow Designer IntegrationHub

REST SOAP HTML CSS

Education

ServiceNow Certified System Administrator

Additional ServiceNow certs preferred

Tools

Flow Designer

IntegrationHub

REST

SOAP

HTML

CSS

JavaScript

Job description

Insignia Financial in Melbourne, VIC is seeking a ServiceNow Platform Engineer to design, build and support scalable ServiceNow solutions that enhance service delivery, automate business processes and drive platform adoption across the organisation.

This hands-on role collaborates with stakeholders to deliver secure, reliable and maintainable solutions, improve integrations, and evolve the ServiceNow environment for better user experiences.