ServiceNow Business Analyst - Remote & Agile Growth

Sysintegra Pty Ltd; Adelaide; On-site; AUD 80,000 - 150,000; Full time

Benefits offered by this job

Work from home

Job summary

Sysintegra Pty Ltd in Adelaide is seeking a ServiceNow Business Analyst / System Analyst to join our team. You will facilitate discussions, design user stories, and configure CMDB and Asset Management in ServiceNow, translating business needs into clear requirements and solutions.

You will work in an Agile, hybrid delivery model, collaborate with stakeholders and vendors, and provide effort estimates for new investments while learning new ServiceNow modules.

Qualifications

• Facilitate discussions with teams and stakeholders.
• Design and document user stories for ServiceNow solutions.
• Configure CMDB, Asset Management and related modules.
• Produce formal requirements and solution specifications.

Responsibilities

• Design and map business requirements and stakeholder needs.
• Configure ServiceNow CMDB and Asset Management components.
• Provide effort estimates for new investment requests.
• Work in Agile and hybrid delivery models; collaborate with teams and suppliers.

Skills

Workshop facilitation

User stories design

Stakeholder management

Requirements gathering

Agile

Hybrid delivery

Tools

ServiceNow

CMDB

Asset Management

Job description

Sysintegra Pty Ltd in Adelaide is seeking a ServiceNow Business Analyst / System Analyst to join our team. You will facilitate discussions, design user stories, and configure CMDB and Asset Management in ServiceNow, translating business needs into clear requirements and solutions.

You will work in an Agile, hybrid delivery model, collaborate with stakeholders and vendors, and provide effort estimates for new investments while learning new ServiceNow modules.