Service Now BA

Nigel Frank International; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Nigel Frank International is seeking a Business Analyst with ServiceNow expertise to drive meaningful changes within our organisation in Melbourne. This hybrid role involves collaborating with multiple teams to enhance system functionality, streamline processes, and support user needs as part of our ongoing transformation.

You will gather and analyse business requirements, translate them into functional specifications, map processes, and work within Agile, cross-functional environments to

Qualifications

• Proven experience as a Business Analyst, particularly in ServiceNow implementations.
• Strong ability to gather and analyse business requirements and translate them into functional specifications.
• Experience in process mapping and documentation.
• Familiarity with Agile methodologies and working in cross-functional teams.
• Excellent communication skills to interact effectively with stakeholders at all levels.

Skills

ServiceNow

Business Analysis

Requirements gathering

Process mapping

Agile

Stakeholder communication

Cross-functional collaboration

Job description

We are looking for a Business Analyst with expertise in ServiceNow to drive impactful changes within our organisation. This hybrid role based in Melbourne will have you collaborating with various teams to enhance system functionality, streamline processes, and support user needs, playing a crucial part in our ongoing transformation efforts.

• Proven experience as a Business Analyst, particularly in ServiceNow implementations
• Strong ability to gather and analyse business requirements and translate them into functional specifications
• Experience in process mapping and documentation
• Familiarity with Agile methodologies and working in cross-functional teams
• Excellent communication skills to interact effectively with stakeholders at all levels

This is a unique opportunity for someone looking to make a tangible impact in their work. If you are passionate about leveraging technology to enhance business operations and are driven by a collaborative work environment, we would love to hear from you.