Service Now BA

Frank Recruitment Group; Melbourne; Hybrid; AUD 90.000 - 115.000; Vollzeit

Zusammenfassung

Frank Recruitment Group in Melbourne is seeking a Business Analyst with ServiceNow expertise to drive impactful changes. You will collaborate with IT, operations and product teams to analyze needs and enhance the ServiceNow platform to support user experiences.

The role requires strong requirement gathering, process mapping, and agile teamwork. If you are motivated by transforming business operations through technology and enjoy cross-functional collaboration, we’d love to hear from you.

Qualifikationen

• Proven experience as a Business Analyst, particularly in ServiceNow implementations
• Ability to gather and analyse business requirements and translate into functional specifications
• Experience in process mapping and documentation

Aufgaben

• Analyse business requirements and translate them into functional specifications for ServiceNow
• Collaborate with cross-functional teams to improve system functionality and streamline processes
• Support user needs and contribute to ongoing transformation initiatives

Kenntnisse

ServiceNow

Business analysis

Requirements gathering

Process mapping

Agile

Stakeholder communication

Jobbeschreibung

We are looking for a Business Analyst with expertise in ServiceNow to drive impactful changes within our organisation. This hybrid role based in Melbourne will have you collaborating with various teams to enhance system functionality, streamline processes, and support user needs, playing a crucial part in our ongoing transformation efforts.

• Proven experience as a Business Analyst, particularly in ServiceNow implementations
• Strong ability to gather and analyse business requirements and translate them into functional specifications
• Experience in process mapping and documentation
• Familiarity with Agile methodologies and working in cross-functional teams
• Excellent communication skills to interact effectively with stakeholders at all levels

This is a unique opportunity for someone looking to make a tangible impact in their work. If you are passionate about leveraging technology to enhance business operations and are driven by a collaborative work environment, we would love to hear from you.