Service Workshop Lead: Maintenance & Repairs

Ingersoll Rand Compressor Systems & Services; Newcastle-Maitland; On-site; AUD 80,000 - 100,000; Full time

Job summary

Ingersoll Rand Compressor Systems & Services in Newcastle–Maitland, NSW, seeks a Workshop Service Supervisor to support the Branch Manager and Service Coordinator with day‑to‑day service activities, including overhauls, breakdowns and routine maintenance of compressed air equipment.

You will manage workshop flow, assist with estimates, ensure safety and quality, liaise with customers, maintain manuals and parts, and support skills development across the service team.

Qualifications

• Maintenance background required.
• Experience in maintenance field service environment.
• Commitment to workplace safety.
• Excellent customer service ability.
• Experience with Pneumatic Equipment.
• Fault finding in compressed air equipment.
• Good communication skills—verbal and written.
• Be an excellent team player.
• Ability to work in a busy dynamic environment.

Responsibilities

• Ensure the efficient, effective flow of work through the workshop with emphasis on deadlines and customer requirements.
• Assist the Branch Manager with formulating service repair estimates for field and workshop repairs.
• In the Branch Manager's absence, be responsible for all day‑to‑day functions within your skills.
• Liaise with customers, deliver customer service at a professional level.
• Maintain service technical library and operator/parts manuals.
• Ensure workshop layout is safe, efficient and clean.
• Complete commissioning and warranty registration forms and forward to OEM.
• Provide recommendations for tools and equipment maintenance and calibration.

Skills

Maintenance background

Fault finding

Pneumatic equipment

Customer service

Communication skills

Team player

Busy dynamic environment

Education

Mechanical or Electrical Trade Qualification

Job description

Ingersoll Rand Compressor Systems & Services in Newcastle–Maitland, NSW, seeks a Workshop Service Supervisor to support the Branch Manager and Service Coordinator with day‑to‑day service activities, including overhauls, breakdowns and routine maintenance of compressed air equipment.

You will manage workshop flow, assist with estimates, ensure safety and quality, liaise with customers, maintain manuals and parts, and support skills development across the service team.