Service & Warranty Coordinator for Premium Homes

Glenvill Homes; Brisbane; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Ongoing training

Loganholme office

Résumé du poste

Glenvill Homes is seeking a Service and Warranty Administrator to join our team in Loganholme, QLD. You will coordinate warranty inspections, respond to enquiries, and maintain precise records to support our Construction Team and clients.

The role requires solid administration experience in residential construction, exceptional organisation, and proficiency with MS Office. You will liaise with suppliers, allocate jobs, and help drive continuous improvement within a well-established,

Qualifications

• Previous administration experience within residential construction, ideally in a service and warranty environment.
• Strong customer service and stakeholder management skills.
• High attention to detail and excellent organisational abilities.
• Advanced proficiency across the Microsoft Office Suite, including Word, Excel and Outlook.
• The ability to prioritise competing tasks and meet deadlines in a busy environment.
• Strong written and verbal communication skills.
• A proactive approach to problem-solving and continuous improvement.

Responsabilités

• Coordinate service and warranty inspections between customers and maintenance teams.
• Respond promptly and professionally to customer and developer enquiries.
• Maintain accurate and up to date records of all service and warranty jobs.
• Prepare and distribute reports to support operational performance.
• Liaise with suppliers to coordinate warranty-related works.
• Allocate jobs to supervisors and track progress through to completion.
• Ensure all documentation and administration activities are completed accurately and on time.
• Experience with ClickHome will be highly regarded, though not essential.

Connaissances

Customer service

Stakeholder management

Attention to detail

MS Office

Prioritisation

Communication skills

Problem solving

Outils

ClickHome

Microsoft Excel

Microsoft Word

Outlook

Description du poste

Glenvill Homes is seeking a Service and Warranty Administrator to join our team in Loganholme, QLD. You will coordinate warranty inspections, respond to enquiries, and maintain precise records to support our Construction Team and clients.

The role requires solid administration experience in residential construction, exceptional organisation, and proficiency with MS Office. You will liaise with suppliers, allocate jobs, and help drive continuous improvement within a well-established,