Field-Based Maintenance Supervisor – Residential Warranty

Glenvill Homes; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Glenvill Homes is seeking an experienced Maintenance Supervisor to join our Brisbane team. You will oversee residential maintenance and warranty activities after handover, ensuring exceptional support while protecting Glenvill's quality standards.

This field-based role covers a broad portfolio of homes across the Brisbane region, focusing on site inspections, defect rectification, and timely contractor coordination to deliver safe, high-quality outcomes for homeowners.

Qualifications

• Minimum 5 years' experience in residential construction, maintenance or warranty.
• Strong knowledge of residential building practices and defect rectification.
• Experience managing warranty claims and maintenance programs.
• Ability to assess defects such as water ingress, cracking and movement.
• Excellent stakeholder management and customer service skills.
• Current Driver Licence and Construction White Card; QBCC licences are highly regarded.

Responsibilities

• Manage residential warranty claims and defect rectification works.
• Conduct site inspections to investigate maintenance concerns.
• Coordinate and oversee maintenance across a portfolio of completed homes.
• Assess defects and differentiate warranty obligations from owner responsibilities.
• Engage and monitor trade contractors to ensure quality workmanship.
• Act as the primary contact for homeowners and handle enquiries.
• Collaborate with internal teams and external stakeholders to achieve outcomes.
• Review engineering reports and technical documentation.
• Monitor maintenance performance and identify recurring issues.
• Ensure rectification works comply with NCC, Australian Standards and Glenvill quality expectations.

Skills

Residential construction

Maintenance management

Warranty claims

Site supervision

Customer service

Stakeholder management

Building defect inspection

Education

QBCC Site Supervisor Licence

Builder Licence

Trade qualification

Job description

Glenvill Homes is seeking an experienced Maintenance Supervisor to join our Brisbane team. You will oversee residential maintenance and warranty activities after handover, ensuring exceptional support while protecting Glenvill's quality standards.

This field-based role covers a broad portfolio of homes across the Brisbane region, focusing on site inspections, defect rectification, and timely contractor coordination to deliver safe, high-quality outcomes for homeowners.