Service Technician - Packaging Machinery

Axiom Talent; Melbourne; Hybrid; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Credit card

Phone, laptop, tablet and tools

Job summary

Axiom Talent in Melbourne is seeking an experienced Service Technician to install, service, and maintain automated packaging equipment. You will diagnose faults, provide onsite training, and prepare service reports while traveling to metro and regional client sites within Victoria.

Strong troubleshooting, field service experience, and customer-focused communication are essential. Applicants should hold an Electrical/Electronic Trade Certificate III or Mechanical trade background, plus a

Qualifications

• Electrical/Electronic Trade Certificate III, Disconnect/Reconnect license, or Mechanical trade background.
• 2+ years' post-trade experience in servicing industrial machinery.
• Strong electrical and mechanical troubleshooting capability.
• Experience working independently in field service environments.
• Strong customer service, communication, and problem-solving skills.
• Ability to read and interpret technical drawings and documentation.
• Computer literacy (Microsoft Office and related software).
• Positive attitude, willingness to learn, and team-oriented mindset.

Responsibilities

• Install, service, and maintain automated packaging and filling equipment.
• Diagnose electrical and mechanical faults and perform breakdown repairs.
• Provide onsite training and support to operators and customers.
• Interpret technical documentation, diagrams, and customer requirements.
• Prepare service reports, quotes, and documentation.
• Travel to metro and regional client sites as required (most travel is local and within state).
• Maintain professional communication with customers and internal teams.
• Manage priorities in a fast-paced, customer-driven environment.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Field service

Reading electrical diagrams

Customer service

Education

Electrical/Electronic Trade Certificate III

Disconnect/Reconnect license

Mechanical trade background

Tools

Microsoft Office

Job description

Business Sector

Employee Type

Full Time

Employee Type

100k/year - 115k/year

Location

Melbourne

Job Overview

Our client is a global manufacturer of high-performance packaging machinery and is expanding their service team across NSW and Victoria. They supply advanced systems including thermoforming, flow wrapping, tray sealing, vertical form fill & seal, and other automated packaging technologies. With strong market demand and a growing customer base, they are seeking an experienced Service Technician to deliver onsite service, commissioning, and technical support.

Key Responsibilities:

• Install, service, and maintain automated packaging and filling equipment
• Diagnose electrical and mechanical faults and perform breakdown repairs
• Provide onsite training and support to operators and customers
• Interpret technical documentation, diagrams, and customer requirements
• Prepare service reports, quotes, and documentation
• Travel to metro and regional client sites as required (most travel is local and within state)
• Maintain professional communication with customers and internal teams
• Manage priorities in a fast-paced, customer-driven environment

About You:

• Electrical/Electronic Trade Certificate III, Disconnect/Reconnect license, or Mechanical trade background
• 2+ years' post-trade experience in servicing industrial machinery
• Strong electrical and mechanical troubleshooting capability
• Experience working independently in field service environments
• Strong customer service, communication, and problem-solving skills
• Ability to read and interpret technical drawings and documentation
• Computer literacy (Microsoft Office and related software)
• Positive attitude, willingness to learn, and team-oriented mindset

What's on Offer:

• Salary $100k-$110k + super
• Company vehicle, fuel card, credit card
• Phone, laptop, tablet, and tools provided
• Work with advanced global packaging machinery and a supportive technical team