Service Technician (Melbourne, AU)

Parking; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration package

40% travel within VIC

Supportive and collaborative team

Ongoing training and skill development

Global brand within ASSA ABLOY Group

Job summary

SKIDATA Australia, part of the ASSA ABLOY Group, is seeking a technically skilled Field Service Technician to deliver repairs, maintenance, and fault diagnosis on SKIDATA access systems across Victoria. You’ll install, configure, and commission new access installations, while completing paperwork in ServiceNow and advising clients on technical matters.

You will travel within VIC up to 40%, join a collaborative team focused on safety, quality, and continuous learning, and contribute to the

Qualifications

• 2–3 years’ experience in a service, maintenance, or installation role.
• Qualification in Electrical, Mechanical, or Advanced Electronics (or working towards one).
• Strong computer literacy and programming skills.
• Solid problem-solving ability and attention to detail.
• Excellent organisational and communication skills.
• Ability to work independently and as part of a team.
• A customer-focused mindset and commitment to continuous learning.

Responsibilities

• Deliver timely repairs, preventative maintenance, and fault diagnosis on SKIDATA equipment and sites.
• Install, configure, and commission new access systems across VIC, ensuring compliance with industry standards and company policies.
• Accurately complete work orders, installation documentation, warranty forms, and parts management in ServiceNow.
• Act as a trusted point of contact for clients, providing technical advice and ensuring high levels of customer satisfaction.
• Maintain high standards of safety, presentation, and equipment upkeep, while identifying and reporting hazards promptly.

Skills

Programming skills

Computer literacy

Problem solving

Communication

Teamwork

Customer focus

Education

Electrical qualification

Mechanical qualification

Advanced Electronics qualification

Tools

ServiceNow

Job description

• Technical Service & Maintenance: Deliver timely repairs, preventative maintenance, and fault diagnosis on SKIDATA equipment and sites.
• Installation & Commissioning: Install, configure, and commission new access systems across VIC, ensuring compliance with industry standards and company policies.
• Administration: Accurately complete work orders, installation documentation, warranty forms, and parts management in ServiceNow.
• Customer Support: Act as a trusted point of contact for clients, providing technical advice and ensuring high levels of customer satisfaction.
• OHS & Professionalism: Maintain high standards of safety, presentation, and equipment upkeep, while identifying and reporting hazards promptly.

In this role, you’ll be hands‑on, supporting clients across multiple sites, while contributing to the quality and reliability that SKIDATA is known for globally.

What You Bring

• 2–3 years’ experience in a service, maintenance, or installation role.
• Qualification in Electrical, Mechanical, or Advanced Electronics (or working towards one).
• Strong computer literacy and programming skills.
• Solid problem‑solving ability and attention to detail.
• Excellent organisational and communication skills.
• Ability to work independently and as part of a team.
• A customer‑focused mindset and commitment to continuous learning.

What You Can Expect

• Competitive remuneration package.
• 40% travel within VIC to service client sites.
• A supportive and collaborative team environment.
• Ongoing training and opportunities to refine and expand your skills.
• The chance to be part of a global brand at the forefront of access technology.

Innovative solutions at the cutting edge, a dynamic and forward‑thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 62,000 colleagues in more than 70 different countries.