Service Technician

SKIDATA AG; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Ongoing training

Travel within NSW 40%

Job summary

SKIDATA AG in New South Wales, Australia, invites a motivated Service Technician to join our Field Service Operations team. You’ll deliver repairs, perform preventative maintenance, install and commission new access systems, and provide strong customer support on site across NSW.

You bring 2–3 years of service or installation experience, qualifications in Electrical/Mechanical/Advanced Electronics, solid computer skills, and a proactive, safety‑minded approach. Travel is required.

Qualifications

• 2–3 years of service, maintenance or installation experience.
• Strong computer literacy and programming skills.
• Customer-focused mindset and strong attention to detail.
• Excellent organisational and communication skills.
• Ability to work independently and in a team.

Responsibilities

• Technical service, maintenance, repairs and diagnosis on SKIDATA equipment and sites.
• Install, configure and commission new access systems across NSW.
• Accurately complete work orders and installation documentation in ServiceNow.

Skills

Problem solving

Organisational skills

Communication skills

Independent worker

Education

Electrical/Mechanical/Advanced Electronics qualification

Tools

ServiceNow

Job description

Innovative solutions on the pulse of time, a dynamic and progressive working environment, versatile opportunities - this is the world of SKIDATA. Become part of our strong, international team now and shape the future of modern access systems with your ideas and know-how.

Worldwide careers

Training and development

Are you ready to take your technical expertise to the next level?
At SKIDATA, we’re leaders in cutting-edge access solutions, and we’re looking for a skilled and motivatedService Technician to join our Field Service Operations team in NSW. If you have a passion for technology, enjoy solving problems, and want to play a key role in keeping our systems running smoothly, this is your opportunity to make a real impact.

What You’ll Do

Technical Service & Maintenance: Deliver timely repairs, preventative maintenance, and fault diagnosis on SKIDATA equipment and sites.

Installation & Commissioning: Install, configure, and commission new access systems across NSW, ensuring compliance with industry standards and company policies.

Administration: Accurately complete work orders, installation documentation, warranty forms, and parts management in ServiceNow.

Customer Support: Act as a trusted point of contact for clients, providing technical advice and ensuring high levels of customer satisfaction.

OHS & Professionalism: Maintain high standards of safety, presentation, and equipment upkeep, while identifying and reporting hazards promptly.

In this role, you’ll be hands‑on, supporting clients across multiple sites, while contributing to the quality and reliability that SKIDATA is known for globally.

What You Bring

2–3 years’ experience in a service, maintenance, or installation role.

Qualification inElectrical, Mechanical, or Advanced Electronics(or working towards one).

Strong computer literacy and programming skills.

Solid problem-solving ability and attention to detail.

Excellent organisational and communication skills.

Ability to work independently and as part of a team.

A customer‑focused mindset and commitment to continuous learning.

What You Can Expect

• Competitive remuneration package.
• 40% travel within NSW to service client sites.
• A supportive and collaborative team environment.
• Ongoing training and opportunities to refine and expand your skills.
• The chance to be part of a global brand at the forefront of access technology.

Innovative solutions at the cutting edge, a dynamic and forward‑thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 62,000 colleagues in more than 70 different countries.

We are pleased that you are interested in joining SKIDATA!