Service Technician (BD)

Aidacare Pty Ltd; Melbourne; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Company van

Employee discounts

Incentive scheme

EAP program

Training program

Zusammenfassung

Aidacare Pty Ltd is seeking a Service Technician (BD) in Thomastown, Victoria to maintain, repair and test healthcare equipment such as beds, hoists, wheelchairs, motorised scooters and related health aids, ensuring high standards of safety and reliability for customers. Reporting to the Service Manager - Victoria, this full-time permanent role runs Monday to Friday.

Travel to client sites is required; a current driver’s license is essential.

Qualifikationen

• Preference for a Mechanical or Service Technician background or field experience within the healthcare or service-related sector.
• Strong problem solving to customer’s needs and provide appropriate solutions
• Ability to deliver a high level of communication and professional customer service
• The ability to work independently with strong time management, punctuality and admin skillset
• Current and valid Driver’s License and willing to travel to meet client requirements

Aufgaben

• Troubleshoot and complete repairs and servicing with the highest level of skill and customer service
• Preparing clear, accurate and concise service records
• Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequate
• Become an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs
• Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy

Kenntnisse

Mechanical/tech background

Problem solving

Communication

Independent work

Driver's license

Jobbeschreibung

About The Role

In this key role, you would carry out necessary maintenance, repairs and testing of our healthcare equipment. This equipment would include beds, patient hoists, wheelchairs, motorised scooters and a wide range of medical equipment and health aids.

Role Title

Service Technician (BD)

Location

Thomastown, Victoria, Australia

Hours

Monday – Friday, Full Time Permanent

Reporting

Service Manager - Victoria

Essential Skills & Qualifications

• Preference for a Mechanical or Service Technician background or field experience within the healthcare or service-related sector.
• Strong problem solving to customer’s needs and provide appropriate solutions
• Ability to deliver a high level of communication and professional customer service
• The ability to work independently with strong time management, punctuality and admin skillset
• Current and valid Driver’s License and willing to travel to meet client requirements

Duties & Responsibilities

• Troubleshoot and complete repairs and servicing with the highest level of skill and customer service
• Preparing clear, accurate and concise service records
• Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequate
• Become an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs
• Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy

Benefits

• Fully maintained company van, mobile and laptop
• Employee discounts on Aidacare health equipment products and services
• Quarterly incentive scheme
• Employee Assistance Program to support mental wellnessBenefits package includes discounts for retail, insurance, gym and more
• Comprehensive training program to equip you with the necessary skills and knowledge

About The Company

Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.